Returns & Replacement
Returns & Replacements
Contact KLAXON first, so we can assess the order and provide the correct return or replacement instructions.
Return request period
Request an eligible return within 10 days of delivery. The product must meet the condition and product/order requirements specified in this policy.
How to request support
Email sales@klaxon.in with your order number, the product name and reason. For missing parts, wrong or damaged items, include clear photos or video and retain the packaging.
What can be returned?
Eligibility can be affected by use beyond reasonable inspection, damage after delivery, modification, incorrect assembly, missing fittings or packaging, and product-specific terms. Custom requirements may have different conditions; statutory consumer rights remain unaffected.
Pickup and charges
Do not send an item back without return approval. The team will share collection or return instructions. For approved defect or installation-related returns, pickup is free. Any logistics charges for other eligible returns will be communicated before processing.
Replacement options
Depending on the review, support may offer replacement fittings, a product replacement, an approved return or a refund. Exchange requests depend on stock and order circumstances.
Refunds
Once an approved return is received and inspected, refunds are generally initiated within 10 business days. Banks and payment providers may require additional processing time. See the Refund Policy for more information.
Need help? Email sales@klaxon.in or call +91 99798 40538. Include your order number and photos if applicable.