Privacy Policy
How We Handle Your Information
How KLAXON handles personal information when you browse, shop, create an account or contact our support team.
Last updated: October 3, 2026
This Privacy Policy explains how KLAXON Furniture, operated by KRIOS BUILDING MATERIALS PRIVATE LIMITED, collects, uses and shares personal information when you browse www.klaxon.in, place an order, create an account, contact us or otherwise use our services.
Information we collect
Depending on how you use the store, we may collect:
- Contact information such as name, email address, phone number, billing address and shipping address.
- Order and transaction information, including products purchased, payment status, delivery information and returns/support history.
- Account information and preferences where you choose to create or use a customer account.
- Communications you send to us, including support requests, photos or videos related to an order or product issue.
- Device, browser, cookie, IP address and usage information collected through the website and connected service providers.
How we use information
- To process payments, orders, deliveries, returns, replacements and refunds.
- To provide customer service, assembly/product support and order updates.
- To maintain website security, prevent fraud and protect customers and the business.
- To improve our website, products, marketing and shopping experience.
- To comply with applicable legal, tax, accounting and regulatory requirements.
Shopify and service providers
Our store is powered by Shopify. Information submitted through the store may be processed by Shopify and by service providers that support payments, shipping, analytics, communications, fraud prevention and other store operations. These providers process information according to their own terms and privacy obligations.
Cookies and analytics
The website may use cookies and similar technologies to remember preferences, operate store functions, measure performance and support relevant advertising or analytics. Your browser and applicable privacy controls may allow you to manage some of these technologies.
Sharing of information
We do not sell customer contact lists. We may share information when necessary with Shopify, payment providers, logistics partners, technology providers, professional advisers, authorities where legally required, or other parties needed to complete a transaction or protect the store and its users.
Data security and retention
We use reasonable administrative and technical measures designed to protect information. No online system can guarantee absolute security. We retain information for as long as reasonably necessary for the purposes described above, including order support, accounting, fraud prevention and legal compliance.
Your choices and rights
Depending on applicable law and your circumstances, you may be able to request access to, correction of or deletion of certain personal information. You can also unsubscribe from promotional email using the unsubscribe option in those messages. Transactional messages about orders or accounts may still be sent when necessary.
Children
The store is intended for customers who are legally able to make purchases. We do not knowingly seek to collect personal information from children for independent commercial use.
Changes to this policy
We may update this policy to reflect changes to our practices, services or legal obligations. The updated version will be posted on this page with a revised date.